Payment Plans and Financial Surveillance Procedure
If the circumstance arises whereby a person is unable to make a payment in full we are able to use our experience and professionalism to organise a repayment plan. Far from that being the end of the matter, as part of our dedication to recovering your debt, we continue to oversee an account until the final payment has been made. If any payments are missed we are
alerted to it immediately and engage with the debtor to ensure payments are continued as arranged. We implement our ability to constantly assess the financial circumstances of the customer so that if we are able to, we can pursue payment in full or an increased part payment. If a client was unemployed when the initial payment plan was put in place, we have the power to reassess and increase the payment plan to ensure you receive your money more quickly.